DESIGN FOR RETENTION. KEEP GREAT PEOPLE.
- Whitney Donohue, AIA

- Nov 3
- 4 min read
Retention is often framed as an HR problem, or a compensation problem, but as architects and interior designers, we see it as a spatial problem too. The spaces we provide for our people to work in as business owners send powerful messages: about how much we trust them, value them, and support them. Here at Studio 616, we believe that a thoughtful, human-centered workplace is not a perk, it’s a strategic investment in keeping your people around.
Let’s walk through why design matters, what elements move the needle, and how you can build retention into your next project.
WHY DESIGN BELONGS IN THE RETENTION CONVERSATION
Think of retention as a net of forces (what scholars call “job embeddedness”): the ties, fit, and sacrifices people experience in both their job and their community. Design is part of the “fit” — how well someone feels at home in their workspace, and how many emotional and functional ties (links) they form with their colleagues and place.
Let’s bring in some research:
In a recent study covering 4,352 employees across seven office layouts, researchers found that emotional exhaustion and perceptions of psychosocial conditions varied significantly with design type. Notably, “cell offices” and small open layouts tended to produce more favorable outcomes (less exhaustion) compared to desks in hot-desking zones. PMC
In Egypt, a case study across six corporations found that 96% of respondents believed that good interior design improves performance. Design elements studied included lighting, temperature, color, spatial arrangement, furniture, views, and greenery. ResearchGate+1
So: design isn’t superficial. It affects stress levels, perceived control, pride of place, comfort, and ultimately whether people feel they belong somewhere.

WHAT DESIGN LEVERS DRIVE RETENTION
Here are the key levers we lean on at Studio 616. Think of them as your retention toolkit—with a hint of design flair.
Design Lever | Why It Matters | Tips from Studio 616 |
Daylight & views | Natural light supports circadian rhythms, reduces eye strain, and improves mood. A VR/EEG study showed that illumination levels significantly influence architectural experience and cognitive states. arXiv | Use shallow floor plates or floor-to-ceiling glazing. In deeper floors, carve light wells or bring light in via internal atria or clerestories. |
Flexibility / activity-based layout | People crave choice: a quiet nook one moment, a collaboration hub the next. Organizations that offer agile and activity-based models often see better retention. Medium+1 | Design with modular furniture, movable partitions, and zones of varying enclosure. Include “drop-in” desks, phone booths, huddle rooms, and lounges. |
Acoustics & focus zones | Noise is a killer of concentration—and goodwill. Studies of open offices show that cognitive performance can decline when acoustics are not addressed. Wikipedia+1 | Incorporate sound-absorbing ceilings, acoustic baffles, carpet, and quiet pods. Define “focus hours” or quiet zones to reduce interruptions and cognitive fatigue. |
Biophilia & wellness features | Nature soothes. Biophilic elements reduce stress, boost cognitive function, and deepen connection. Mansoura Engineering Journal+2American Society of Interior Designers+2 | Use indoor planters, green walls, natural materials (wood, stone), water features, or views to nature. Also integrate natural ventilation or operable windows when possible. |
Ergonomics & comfort | When bodies hurt, morale sours. Ergonomic design decreases strain and absenteeism. Altruist+1 | Provide height-adjustable desks, task lighting, proper monitor placement, and comfortable chairs. Encourage movement with stepping zones, walking paths, or sit-stand areas. |
Championing culture & identity | A blank canvas isn’t inspiring. Spaces that embed brand, values, storytelling, and employee input help people feel they own the place. New Day Office+2Working Spaces - Listen, Create, Inspire+2 | Use custom murals, artifact display cases, local art, or staff-designed details. Involve your team in choices (color palettes, furniture, acoustic finish fabrics). |
We often say: you can’t force culture with design—but you can support it, nurture it, and let it breathe through the walls.
A SAMPLE SCENARIO
Let’s imagine we’re designing for a midsize tech firm (let’s call them TechHorizons). Here’s how we’d build retention into the bones of the space:
Entry & welcome
A generous lobby with seating, a functional reception desk, and flooded with daylight sets the tone immediately as a welcoming environment.
Transparent circulation paths encourage chance encounters and visibility to natural light.
Neighborhoods, not cubicles
We break the space into “neighborhoods” — quiet zones, collaborative zones, social lounges.
Focus for heads-down work happens near glazing or along landscaped edges; teams cluster near shared resources.
Acoustic gradients
Between zones, we buffer with acoustic screens, soft surfaces, and sound-masking systems.
We include phone rooms for calls.
Wellness corridors & micro-destinations
A walking path winds through interior gardens or planters.
A “pause zone” with comfy chairs and refreshment station offers forced micro-breaks.
Flexible furnishings & plug-and-play infrastructure
Workstations on modular power rails, reconfigurable partitions, mobile whiteboards.
Shared buffer zones (lockers, hot desks) to handle growth or rotation.
Daylight strategy & transparency
Use of glass partitions, clerestories, and transoms extend daylight deep in plan.
Light colors and reflective surfaces amplify natural light.
At night, a layered artificial lighting system gives control, avoids glare, and creates ambience.
Cultural inflection & storytelling
Display walls for team projects, employee photos, evolving artwork.
Brand values, storytelling, and employee accomplishments are incorporated throughout the office design.
By weaving retention goals directly into spatial decisions, we move beyond “make it look nice” into “make it feel like home, with headspace, pride, and roots.”

PITFALLS (AND HOW TO SIDESTEP THEM)
One-size-fits-all design — Don’t force everyone into the same layout. Let teams (or individuals) choose their mode of work.
Overcrowding / high density — Too many people per square foot is not comfortable for anyone.
Neglecting change management — Even the best design flops if people don’t adapt. Provide a “preview” period and keep people involved so they know what to expect.
Ignoring feedback loops — Post-occupancy evaluation is essential. Ask your people: what’s working, what’s not?
Overemphasis on “wow factor” at the expense of comfort — A striking staircase or sculptural wall is great—but if acoustics, thermal comfort, or lighting suffer, people will feel it every day.
FINAL THOUGHTS (WITH A WINK)
If retention were just about money, you’d see everyone staying put. But since it’s also about belonging, comfort, pride, control, and health, you need to invest in place. As designers and architects, we have the privilege (and responsibility) to craft environments that speak to people—on a deeper level than policies or paychecks ever can.
With a well-considered, human-centered workplace, you’re not just hoping people stay—you’re inviting them home.
Ready to design the ideal space to retain ideal people?


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